Terms of Service
Last updated: July 3, 2026
These Terms of Service ("Terms") govern your access to and use of tidelenterprise.com and any products or services offered by Tidel Enterprise ("Tidel Enterprise," "we," "us," or "our"). By accessing or using our Site, placing an order, or requesting our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site in any way that could damage, disable, or impair the Site, or interfere with any other party's use of it.
2. Products & Services
Tidel Enterprise offers retail and ecommerce products, medical supplies, and cloud-based VoIP and business communication services. Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue any product or service at our discretion.
3. Orders & Payment
By placing an order, you represent that the information you provide is accurate and complete. Payment must be received in full before an order is processed unless otherwise agreed in writing. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.
4. Shipping & Fulfillment
Shipping timeframes are estimates only and are not guaranteed. Title and risk of loss for products pass to you upon delivery to the shipping carrier, unless otherwise required by law.
5. Returns & Refunds
Please contact our team to request a return or refund. Eligibility may depend on the product category, condition of the item, and time elapsed since purchase. Certain products, including select medical supplies, may not be eligible for return for health and safety reasons.
6. VoIP & Cloud Services
Business communication and VoIP services are provided on a subscription or project basis as outlined in your service agreement or quote. Service availability may depend on your internet connectivity and third-party network providers, which are outside of our control.
7. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Tidel Enterprise or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
8. Disclaimer of Warranties
The Site and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, to the fullest extent permitted by law.
9. Limitation of Liability
To the fullest extent permitted by law, Tidel Enterprise shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products and services.
10. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
11. Changes to These Terms
We may revise these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
12. Contact Us
If you have questions about these Terms, please contact us: